A woman leads a conversation in an office setting.
Brand

Five words to sink your brand

Nobody wants to hear it. Nobody wants to endorse it. And yet, in every strategic conversation, someone always …

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Happy woman on phone
Content and storytelling

Five ways to make your marketing copy stronger

I've written thousands of financial marketing emails and webpages, and these are the basic tenets I come back …

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Businesswoman smiling at work
Brand

Why being human beats being perfect

In a world chasing AI-driven perfection, trust is built by being human. It’s what allows people to understand …

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A room full of people celebrating
Brand

Are you viewing your organization the right way?

We love to think of our organizations as well-oiled machines. It’s a neat analogy that simplifies a …

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A man in a coffee shop looks at his phone
Brand

Personalization with purpose: Why mission-driven marketing matters

Credit unions and fintech understand that personalization in marketing is critical. Both parties have nailed the email merge …

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BNPL leaderss
Financial services and innovation

Lending, disrupted: How credit unions can take the fight to BNPL lenders

And just like that, the holidays are upon us once more. Lights a’twinkle, bells jing-a-ling, and the Buy …

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