Product go-to-market
Strategy. Creative development.
Internal communications and change management.
Cuna Mutual Group’s Total Retirement Solutions product focused on the small to medium-sized businesses typically overlooked and underserved by major retirement planning firms.
They needed a cohesive product go-to-market strategy to re-establish presence, re-energize the salesforce and articulate the product’s unique value proposition.
Brand anthem
The brand anthem establishes authenticity and accessibility through simple, emotive language and visually resonant characters representing three core audiences: retirement plan advisors, plan sponsors, plan participants.
Plan advisor anthem
Know your audience. Total Retirement Solutions’ market potential would live and die by the relationships built with plan advisors: third-party partners small businesses rely on for financial advice, guidance and recommendations. This critical audience had to see themselves in the creative.
Plan sponsor anthem
Small business retirement plan sponsors are often HR executives wearing many hats. Demonstrating an understanding of their role—and articulating how Total Retirement Solutions could reduce workload—was central to the creative strategy.
Plan participant anthem
Showcasing how easy it would be for retirement plan participants to access and manage their savings—and the sense of security that would provide—was vital for sales conversations with plan advisors and sponsors alike.
Articulating value
As the creative progresses, audiences transition from experiential-focused content
into more value-driven messaging. Additional visual elements begin to familiarize audiences with the actual product and digital platform interface.
Simplify and support
The ultimate test of Total Retirement Solutions was how plan participants would use and engage with the platform.
Emotive, human-centric aesthetic gives way to a simplified, more function-oriented style to support user learning and exploration of the platform.