Engagement equity: How credit unions can celebrate digital-first members
More than three quarters of Americans (78%) prefer online banking. For community-based credit unions, this can cause friction when it comes to member appreciation and engagement. It doesn’t have to.
Engagement equity
Member appreciation days and in-branch offers have been a mainstay for credit unions, but their success typically relies on expected and/or encouraged branch traffic.
In this playbook, Mission Brands Consulting provides simple tips to help increase member engagement and celebration in a digital-first world.
Ready to get started? Reach out to discover how Mission Brands Consulting can help.