A grey-haired man listens intently during a meeting
Brand

The hidden cost of always being right

Scroll for more than a minute online and you’ll come across some version of this line: “If you …

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An image of an old school office, circa. 1970
Brand

Your brand story is your secret weapon. Don’t forget to use it.

For mature credit unions battling against a seemingly endless torrent of shiny new competitors, acknowledging and celebrating their …

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A red-haired woman writes on a white board during a brain storming session.
Brand

Breaking down brand strategy myths

Every credit union leader thinks about it. Many are concerned about it. Few are willing to invest in …

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Color as strategy
Brand

Color as strategy: How palette shapes perception

It's something that's often taken for granted, but in brand and marketing, there's both strategy and science behind …

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White men in active conversation in a casual work environment
Brand

Five words to sink your brand

Nobody wants to hear it. Nobody wants to endorse it. And yet, in every strategic conversation, someone always …

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A room full of people celebrating
Brand

Are you viewing your organization the right way?

We love to think of our organizations as well-oiled machines. It’s a neat analogy that simplifies a …

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A man in a coffee shop looks at his phone
Brand

Personalization with purpose: Why mission-driven marketing matters

Credit unions and fintech understand that personalization in marketing is critical. Both parties have nailed the email merge …

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